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Careers at Forest Park Insurance Services

Forest Park Insurance Services

Position Openings

Family Owned/Operated Independent Insurance Agency looking for reliable, highly motivated, customer-centric insurance professional to join our team! 

Candidate would be full-time with a maximum of 40 hrs/week.

PL Account CSR would need to process new business, handle customer questions, billing, claims, changes to coverage, review policies, account reviews, multi-task, cross sell, and build relationships with current clients. The ideal candidate is prompt, professional, friendly and self-motivated.


Insurance Office Building


Responsibilities (include but not exclusive to the following):

  • Respond to phone calls, emails, walk ins, respond to client referrals in a timely manner; answer client questions regarding insurance coverage and offer solutions with the clients' best interest in mind
  • Prepare proposals for prospects and make follow-up calls to clients; maintain up to date electronic files on all current and prospective clients.
  • Work with existing clients to discuss ongoing coverage needs, renewals and changes to current plans while providing risk management advice
  • Assist Insurance Sales Manager in development of ongoing marketing campaigns to achieve department goals
  • Reviewing Employee Manual of expectations
  • Collecting, assessing, quoting and presenting personal insurance packages to prospective clients

Key Skills Required:

  • Must be a team player with a positive can-do attitude
  • Ideal candidate will have a minimum of 1 year in personal lines insurance sales or service
  • College degree preferred but high school diploma or graduate equivalent degree required
  • Active property-casualty license a plus but will train for the right person

In order to be successful:

  • Outstanding written and oral communication skills
  • Good team building skills with an ability to work independently and/or with minimum supervision
  • Highly motivated, goal oriented and organized individual that is driven to achieve individual sales goals
  • Good customer service skills that can be applied to the sales process
  • Strong knowledge of carriers and personal insurance market place (Safeco, Grange, Progressive, Mapfre, Foremost)
  • Maintain FPIS standards for client confidentiality
  • Understand and commit to mutual objectives of the Personal Insurance Practice
  • Candidates must be authorized to work in the US
  • Insurance Experience and license needed within 90 days of DOH.

Paid vacation and sick leave accrual; Retirement plan with Employer Match; Health/Vision Insurance

Please send your resume and cover letter to lyndsie [at] forestparkins [dot] com.